Program Terms
These are the current MyUCSDWellness program terms. When you enroll in the MyUCSDHealth app, each document below is presented to you individually, and you sign each one electronically before joining the program.
Version 1.0 · Last updated on November 2, 2026
Terms & Conditions
Introduction
Welcome to MyUCSDWellness. This program makes it easy to share the wellness data you track, such as activity and sleep, with UC San Diego Health so it's available at your visits if you want to talk about it. The program also offers you tips and reminders to support your wellness. This document explains the program and asks for your agreement to participate.
Program purpose
The primary goal is to make your wellness data easy to share ahead of a visit. You decide whether to bring it up with your care team. The second goal is to support your wellness with tips and reminders, such as when routine checkups and screenings are due. Participation in MyUCSDWellness is voluntary; it is non-clinical and does not replace medical care.
Program description
You enroll in the MyUCSDHealth app and connect a supported phone, device, or app (see health.ucsd.edu/myucsdwellness). The wellness data you choose to share is sent to UC San Diego Health, and summaries of your data are accessible in UC San Diego Health's Epic system. You will also receive tips, reminders, and program updates by text, email, and MyUCSDChart.
Please note:
- Your wellness data isn't monitored. No one reviews it between visits, it doesn't trigger alerts to your care team, and your care team won't contact you about it.
- If you'd like your provider to review the data you've shared during a visit, you'll need to ask your provider to do so. Your care team can access your shared data during a visit but will not review it unless you ask them to. You choose whether to bring it up during your visit.
- This program does not provide medical advice. It will not tell you whether your data is normal or whether you need care.
- Only wellness data like activity, fitness, and sleep data is collected. Clinical data like blood pressure, ECG, blood oxygen, and fall-detection data are not collected.
- If you need help managing a health condition, ask your care team about our clinical programs.
- For medical concerns, contact your care team. In an emergency, call 911.
Participation requirements
Participation is optional and does not affect your care. No referral is needed. To participate, you must:
- Be an active UC San Diego Health patient, 18 or older, with an active MyUCSDChart account.
- Have a supported smartphone with the MyUCSDHealth app.
- Agree to receive MyUCSDWellness text messages and emails.
- Sign the authorization that follows this document.
Procedures and protocols
- Medical emergencies: For urgent symptoms or medical emergencies, call 911 immediately.
- Devices: UC San Diego Health does not provide devices. Follow your device maker's instructions.
- Data sharing: Data is usually shared daily but may be delayed or interrupted, and no one is notified if it stops.
- Messages: You will receive texts (see Text Messages below), emails, and MyUCSDChart messages, which may include wellness tips and reminders.
- Email: You can unsubscribe from newsletters and tips and stay in the program. We will still send emails about your enrollment.
- Cost: There is no cost to participate. Message and data rates may apply.
- Accuracy: Consumer devices may not be accurate. If you use more than one device, your device app(s) may combine their data, so numbers may differ from what each device shows.
Patient responsibilities
As a participant, you agree to:
- Keep your device connected and your MyUCSDChart account and mobile number current.
- Bring up your wellness data with your care team if you want to discuss it.
- Contact your care team about any medical concern.
- Tell your care team if your wellness data looks incorrect before relying on it in a visit.
- If you use more than one device, manage how your device data is merged using your device and app settings.
Program duration and disenrollment
- Duration: Enrollment lasts 1 year; we will ask you to renew and sign again before it ends.
- Leaving: You may disconnect a device or leave the program at any time in the MyUCSDHealth app.
- Ending: Enrollment ends if no data is shared for 6 months, you no longer meet the requirements, do not sign again, or the program ends.
Data security and confidentiality
- Storage: Your wellness data is stored in a dedicated wellness area of UC San Diego Health's Epic system. It is not part of your medical record. Data you have shared is kept according to applicable laws and our record retention policies.
- Data use: Your data is protected by HIPAA, California law, and our Notice of Privacy Practices (health.ucsd.edu/policies-notices/medical-privacy), which describes how UC San Diego Health may use your data, including for research approved through a special review process to protect patient safety, welfare, and confidentiality.
- Third-party devices and apps: Your phone, devices, and apps are made by other companies, not UC San Diego Health. Those companies follow their own privacy policies. Review their policies before enrolling.
- Data disclosure: UC San Diego Health will not sell any electronically collected personal information to any third party.
- Account security: Use strong passwords and multi-factor authentication.
Text messages
By enrolling in MyUCSDWellness, you agree to receive text messages at the mobile telephone number you provide for purposes directly related to your participation such as program updates, wellness tips, and reminders. Sensitive clinical information will not be included in these messages.
- You are not required to opt in as a condition of receiving care or purchasing any goods or services.
- Message frequency may vary, up to 6 messages per month. Message and data rates may apply.
- Your mobile number will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We will not use your number for unrelated marketing without your express written consent.
- Text messages transmitted through SMS and RCS channels are not fully secure. UC San Diego Health limits the content of these messages and takes reasonable measures to safeguard your privacy.
- UC San Diego Health and Carriers are not liable for delayed or undelivered messages.
- Texts are not monitored. In an emergency, call 911.
- You may opt out of receiving text messages at any time by replying 'STOP.' You will receive a final confirmation text to verify you have opted out. No further messages will be sent. Opting out does not remove you from MyUCSDWellness. If you would like to begin receiving messages again, you can authorize us to restart by texting 'START.'
- For help, reply 'HELP' or contact us at myucsdwellness@health.ucsd.edu. Terms: health.ucsd.edu/policies-notices/text-messaging.
☐ I agree to receive MyUCSDWellness texts at this number, and I am the account holder or regular user of this number.
Consent
By signing below, you confirm that you have read this information, agree to receive MyUCSDWellness texts as described above, and voluntarily agree to participate in MyUCSDWellness. If you leave, we will stop receiving new data from you. You can also turn off data sharing in the MyUCSDHealth app or device settings.
Participant signature and date are captured electronically during enrollment in the MyUCSDHealth app.
Permission to Use Your Health Information
Information used
- Your demographics (such as name, age, sex, and language), contact information, primary care provider, and account and program status.
- Activity, fitness, and sleep data from phones, devices, and apps you connect.
- Your appointment history and medical record information needed to identify preventative care (such as routine checkups or screenings) that is due or coming up.
- How you use the program, such as messages opened.
Not used: Clinical notes or medications; blood pressure, glucose, ECG, blood oxygen, or fall-detection data from your devices; cycle tracking data; or information about mental health, substance use, HIV or STIs, reproductive or gender-affirming care, or genetics.
Uses: To show your MyUCSDWellness data, send and tailor messages and reminders, calculate group averages that don't identify anyone, and evaluate and improve the program.
Who uses it: UC San Diego Health and contracted service providers, who must keep it confidential. We will not sell it or share it for others' marketing.
Signing is optional. It does not affect your care or health plan benefits, but it is required to join.
Ends: When you leave the program or 3 years after you sign, if you do not renew.
To cancel: Leave the MyUCSDWellness in the MyUCSDHealth app or email myucsdwellness@health.ucsd.edu.
You have the right to a copy of this authorization. All versions are posted under "Participation Documents" at myucsdwellness.health.ucsd.edu. To request a copy of the version you accepted and when you accepted it, email myucsdwellness@health.ucsd.edu.
Signature and date are captured electronically during enrollment in the MyUCSDHealth app.